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Frequently Asked Questions

Frequently Asked Questions

Neighborhood

Amherst has many distinct neighborhoods to choose from and has something for everyone. The most populous suburb of Buffalo, Amherst consistently ranks among the safest and best places to live in New York State, with top-rated schools, a strong job market, and easy access to everything Western New York has to offer. Here are some of the best places to live when you're looking for an Amherst, NY apartment for rent:

  • Williamsville: An incorporated village within Amherst known for its charming Main Street, historic landmarks, locally owned shops, and the beloved annual Old Homes Day festival. Avia Lofts at Maple Road is located in the Greater Williamsville area, giving residents a well-connected address close to boutique dining, top-rated schools, and quick I-290 access.
  • Snyder: One of Amherst's oldest and most established communities with a genuine neighborhood character, highly rated schools, and a quiet, tree-lined residential feel. Its Main Street corridor offers local dining favorites and coffee shops, and it sits just minutes from Downtown Buffalo via I-290.
  • Eggertsville: A charming hamlet bordering Snyder with classic brick Tudor and Cape Cod homes, Dellwood Park, and Ellicott Creek nearby. It offers a tight-knit, community-oriented lifestyle with easy access to both Buffalo and the broader Amherst area.
  • UB North Campus Area: Centered around UB's North Campus, this area draws students, faculty, and young professionals who want to be close to the university's academic and cultural resources. Boulevard Mall and a strong corridor of dining and retail along Millersport Highway add everyday convenience close to home.

Amherst offers an exceptional Western New York lifestyle with top-rated schools, a safe and welcoming community, strong employment options, and easy access to Buffalo's dining, arts, and sports scene. Here are some of the things that make Amherst living special:

  • Ideal Location: Avia Lofts at Maple Road sits in the Greater Williamsville area with quick access to Millersport Highway and I-290, connecting residents to Downtown Buffalo in approximately 20 minutes and Buffalo Niagara International Airport just 6 miles away.
  • Outdoor Adventures: Amherst State Park offers 80 acres of trails, fishing, and open space just minutes away. Ellicott Creek and Audubon Town Park provide additional outdoor options throughout the warmer months, while the Erie Canal Heritage Trail gives residents a scenic route for cycling and recreation.
  • Everyday Convenience: Williamsville's Main Street and the Maple Road corridor put a strong mix of dining, shopping, and local businesses within easy reach. Downtown Buffalo's Canalside, Elmwood Village restaurants, and KeyBank Center for concerts and Buffalo Sabres games are all a short drive away.
  • Local Community: Amherst has a genuine, welcoming community character shaped by its strong schools, longtime residents, and the energy of the University at Buffalo. From the Old Homes Day festival in Williamsville to farmers markets and community events throughout the year, there is always something bringing residents together.

There are many fun activities to do in Amherst! Avia Lofts' Greater Williamsville location puts residents close to local favorites, with Millersport Highway and I-290 providing quick connections to Buffalo and beyond. Major attractions and activities in the area include:

  • Williamsville Main Street dining and shops
  • Amherst State Park
  • Ellicott Creek
  • Audubon Town Park
  • Boulevard Mall
  • University at Buffalo campus and events
  • Lasertron
  • Buffalo Niagara Heritage Village
  • Canalside Buffalo
  • KeyBank Center

Avia Lofts at Maple Road is close to the area's top employers. Quick access to Millersport Highway and I-290 puts healthcare, education, finance, and tech employers across Erie County all within easy reach, including:

  • University at Buffalo
  • Buffalo General Medical Center
  • Millard Fillmore Suburban Hospital
  • M&T Bank
  • Rich Products Corporation
  • Daemen University
  • Erie Community College (North Campus)
  • Audubon Business Park employers
  • Buffalo Niagara International Airport

At Avia Lofts at Maple Road, you'll find a variety of amenities that make living in vibrant Amherst even better. Loft-style design, modern shared spaces, and a well-connected Greater Williamsville address create a community built for today's lifestyle:

  • Heated Saltwater Pool and Outdoor Grilling Areas: Cool off in the heated saltwater pool or fire up the outdoor grills for a summer evening with neighbors. Even in Western New York's shorter warm-weather season, the outdoor spaces at Avia Lofts are worth every moment.
  • 24-Hour Fitness Center with Virtual Classes and Coworking Spaces: Stay active at the fully equipped fitness center with virtual fitness classes available around the clock, or get focused work done in the on-site coworking spaces. Flat rate utilities and secure package lockers keep daily life simple.
  • Resident Lounge, Package Lockers, and Parking: The stylish resident lounge gives neighbors a comfortable space to connect, while secure package lockers and convenient parking options make everyday routines effortless.
  • Modern Loft-Style Interiors: Each studio and two-bedroom residence features soaring ceilings, open-concept layouts, stainless steel appliances, quartz countertops, and in-unit washer/dryer. Loft-style floor plans range from 450 to 725 square feet, with pet-friendly policies welcoming cats and most dog breeds.

Maintenance

Yes. We have a highly skilled maintenance staff. We offer 24/7 maintenance emergency service.

We encourage our residents to place a work order through the online resident portal on our property website. You can also call or stop by the leasing office during business hours to place your work order.

All work orders are responded to within 24 hours. Depending on the nature of the work order, we try to have all completed within 24 hours but some can take up to 72 hours to resolve.

No, you can provide us with permission to enter which will allow maintenance to complete your work order without you being present.

If you are locked out, you will need to contact a locksmith for assistance after hours. If it happens during office hours, contact the office for assistance.

You are allowed to decorate your apartment home, however no permanent changes can be made without written consent of management. Any damages will be taken out of your deposit upon move out.

EMERGENCIES: No electricity throughout the apartment; No water throughout the apartment; No heating or air conditioning in severe weather conditions (Heat when temperature is below 45 degrees F. or less outside and an interior unit temperature of 65 degrees F. or below) (Air Conditioning when Exterior temp is over 85 degrees and unit interior will not cool below 80 degrees.); Refrigerator not cooling; Water coming into an apartment; The possibility of fire from electrical sparks; Toilet is not working in an apartment with only one bathroom; Situations where the resident’s safety is jeopardized (e.g., the apartment has been broken into and the looks or windows are damaged or there is standing ice in parking area, sidewalks, breezeways, or stairs.)

Community Information & Amenities

Avia Lofts at Maple offers a 24 Hour Fitness Center, Heated Saltwater Pool, Sport Court, Package Lockers, and more! Check out our amenity page! www.avialofts.com/amenities

Yes, we offer onsite parking. 

Our apartments do include washers and dryers. There is also an onsite laundry facility is available for residents.

Yes, we are a pet friendly community. We use Pet Screening services for pet approval.

$300 Non-Refundable Pet Fee, $35 Monthly Pet Rent (2 Pet Limit) 

We love pets and welcome all cats and most dog breeds. All PEG Property Group communities abide by Breed Restrictions; The owner reserves the right to restrict breeds and types of animals. Currently restricted animals include all dogs that are full or partially: Akita, Argentinian Mastiff, Bullmastiff, Doberman Pinscher, German Shepherd Dog, Mastiff, Neapolitan Mastiff, Pit Bull, Pit Mix and Rottweiler. Others may be added.

Our onsite staff will not accept packages on behalf of residents; However, we are equipped with full-size package lockers, and any oversized packages may be delivered directly to your door. 

Admin

We accept walk-ins, but we prioritize prospects with appointments.

You can reserve your new home with a few easy steps. Visit our website> check out the "floorplans" tab> select your floorplan> select your unit #> and apply!

Our application timeline can vary, but it usually takes 1-3 business days as long as all the supporting documents have been submitted. Our team will contact you as soon as possible with results and next steps. 

Rent and specials are subject to change daily. Our application fee is $20/per applicant, and our security deposit is $300 (on approved credit), which is determined on your background check. Contact our team for our daily price quote and for more information.*

*subject to change at anytime

Payments are only accepted through our online portal unless otherwise specified. 

Yes, we require Renter's insurance with personal liability for $100,000 for the term of the lease.

Utilities

Utilities are not included in your rent amount and will be billed back based on usage.

At the time of move-in you will be required to provide proof of an active electric account. The property uses a 3rd party utility company who will charge you for water, sewer, trash, and common area utilities based on an allocation formula.

Friends Make the Best Neighbors! Ask us more about resident referral program

No. A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.

We do not allow subleasing. However, you are allowed to add a roommate anytime during the lease term. Added roommates must be approved by Management and pass qualification criteria.

Our Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying an early termination fee which can be found in your lease agreement.

Location

We are located near the BLVD mall, Transit Road, NF BLVD, and Wegmans.

Sweet Home School District, Elementary Maplemere, Middle Sweet Home, High School Sweet Home

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